Frequently Asked Questions

Everything you need to know about your Cuticle & Co. experience.

What is the typical shipping time for my order?

Orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping may take 7-14 business days.

Are Cuticle & Co. products cruelty-free and vegan?

Yes, we are committed to ethical beauty. All of our oils, creams, and treatments are 100% vegan and never tested on animals.

What is your return policy for opened products?

Due to the hygienic nature of our products, we cannot accept returns on opened items. However, if you are unsatisfied with your purchase, please contact us within 30 days for a store credit or exchange.

How often should I apply the cuticle oil for best results?

For optimal nail health and hydration, we recommend applying our signature oil at least twice daily—once in the morning and once before bed.

Do you offer wholesale opportunities for salons?

Absolutely. If you are a licensed professional or salon owner, please visit our wholesale page to apply for a professional account and bulk pricing.

Can I track my package once it has shipped?

Yes, once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your delivery's progress.